月份：九月 2014

目前 PGP 不支援 4K sector byte size，僅支援 512 sector byte size

請參考

http://www.symantec.com/business/support/index?page=content&id=TECH173657

以下是 PGP 安裝完成後，在 Mac 用戶端介面中找不到硬碟可加密的畫面

您可以參考以下網頁來確認 sector byte size

【Symantec Drive Encryption How to find the sector byte size】

http://www.symantec.com/business/support/index?page=content&id=TECH198917

For Windows

在命令提示字元輸入 fsutil fsinfo ntfsinfo c:

For Mac

請參考以下網頁

輸入

diskutil info /| grep “Block Size"

http://apple.stackexchange.com/questions/78802/what-are-the-sector-sizes-on-mac-os-x

$ diskutil info /| grep "Block Size"

Description:

http://www.symantec.com/docs/HOWTO79579

1. Click on the Symantec Encryption Desktop icon by the time, in the task bar and click Exit PGP Services.

 

 

 

 

2. Delete the Symantec Encryption Desktop client preferences:

Click Start > Run… on Windows XP or Click Start and type “%appdata%" on Windows Vista or Windows 7.

Change directory into PGP Corporation/PGP and delete PGPpolicy.xml and PGPprefs.xml.

開啟檔案總管，在路徑中輸入 【%appdata%】 並按下 【Enter】

 

双按【PGP Corporation】

双按【PGP】

刪除【PGPpolicy.xml】與【PGPprefs.xml】

3. Update the PGPSTAMP registry entry to point to the new Symantec Encryption Management Server:
Click Start>Run… on XP or Click Start and type regedit on Vista or Windows 7.
Browse to this Key name:
64 bit system:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PGP Corporation\PGP
32 bit system:
HKEY_LOCAL_MACHINE\SOFTWARE\PGP Corporation\PGP

按下鍵盤的【Windows 鍵】+【R】，並輸入【regedit】來開啟註冊機碼編輯器

此畫面為 Windows 7 32 位元，路徑為【HKEY_LOCAL_MACHINE\SOFTWARE\PGP Corporation\PGP】

Right-click the string value “PGPSTAMP" and select Modify to change the Value data from “ovid=<Old Symantec Encryption Management Server name>&mail=*&admin=1″ to “ovid=<New Symantec Encryption Management Server FQDN>&mail=*&admin=1″ without the quotes.

將值由舊的 ovid=<keys11.elite2003.intra>&mail=*&admin=1 (舊主控台的 FQDN)

   改為新的 ovid=<keys.elite2003.intra>&mail=*&admin=1 (新主控台的 FQDN)

新的 ovid=<keys.elite2003.intra>&mail=*&admin=1 (新主控台的 FQDN)

3.  Restart PGP services:
Click Start > All Programs > Startup > PGP Tray.
This will prompt Symantec Encryption Desktop to contact the new server for enrollment.

重啟用戶端 PGP 服務

新的 PGP server 會要求重新註冊，請按下【Always Allow for This Site】來重新註冊

因為是整合 AD 驗證，目前登入的網域使用者帳戶會自動帶出，請輸入該網域使用者的網域密碼，即可完成 PGP client 的移轉

【Apple Mac OS X】

PGP is supported on single Mac platform

Meet the OS version requirements
OS 10.8.4, 10.8.5, 10.9.0 ~ 10.9.4

non-support

1.Other encryption applications installed
2.Bootcamp system
3.Non-intel chips
4.Open FileVault
5.Disks formatted using the APM partition scheme
6.Any type of server hardware, including RAID disk drives and software RAID drives
7.Diskettes and CD-RW/DVD-RWs
8.exFAT formatted disks
9.Any configuration where the system partition is not on the same disk as boot partition

other

1.only support Intel based,and disk type are GPT or MBR, not support APM.(KB http://www.symantec.com/docs/TECH149141)
2.support 10.9.4 now.(http://www.symantec.com/docs/TECH174563)

【Ubuntu】

PGP is supported on single Ubuntu platform

Meet the OS version requirements
10.04 LTS
12.04 LTS – 12.04.1, 12.04.2, 12.04.3

non-support

1.Other encryption applications installed
2.Kernel Version higher than 3.8.0-29-generic

other

1.12.04 0nly support kernel 3.8.0-29-generic(KB http://www.symantec.com/docs/HOWTO42122)
2.There are no plans to support Ubuntu 11.04 now or in a future release.(KB http://www.symantec.com/docs/TECH198150)

【Windows】

PGP is supported on single Windows platform

Meet the OS version requirements
Microsoft Windows 8, 8.1 Enterprise (32 bit and 64bit version)
Microsoft Windows 8, 8.1 Pro (32 bit and 64-bit version)
Microsoft Windows 7 (All 32 bit and 64 bit version, including Service Pack 1)
Microsoft Windows Vista (All 32 bit and 64 bit version, including Service Pack 2)
Microsoft Windows XP Home Edition (Service Pack 2 above)
Microsoft Windows XP Professional 64-bit (Service Pack 2 above)
Microsoft Windows XP Professional 32-bit (Service Pack 2 above)

non-support

1.Other encryption applications installed
2.Dynamic disks
3.SCSI drives/controllers
4.Software RAID disks
5.Diskettes and CD-RW/DVD-RWs

【Dual OS for Mac boot cam】

PGP is not supported on Mac Boot Cam

【Dual OS : Mac platform with Windows OS running on the parallels software】

PGP is supported on multi-OS, just install PGP in Mac platform

【Dual OS : Ubuntu and Windows running on the Ubuntu boot service (GNU GRUB)】

PGP is supported on multi-OS, just install PGP in Windows platform, then install PGP in Ubuntu platform

【Unsupported Disk Format】

Windows
．Dynamic disks
．SCSI drives/controllers
．Software RAID disks
．Diskettes and CD-RW/DVD-RWs
Mac OS X
．Disks formatted using the APM partition scheme
．Any type of server hardware, including RAID disk drives and software RAID drives
．Diskettes and CD-RW/DVD-RWs
．exFAT formatted disks
．Any configuration where the system partition is not on the same disk as boot partition
．Starting from version 10.3.2, Symantec Encryption Desktop is not compatible with
    Apple Boot Camp on any Apple Mac OS X system