【用戶端硬碟已完成加密,並且能成功進行 policy update,但在主控台 WDE disk Status 卻顯示 Invalid】

WDE Disk Status is Invalid

【用戶端硬碟已完成加密,並且能成功進行 policy update,但在主控台 WDE disk Status 卻顯示 Invalid】

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參考官網 KB

KB http://www.symantec.com/business/support/index?page=content&id=TECH149150

http://www.symantec.com/connect/forums/pgp-unable-decrypt-error-12198

解決步驟

1. Click Start.

2. Type regedit in the Start Search field, and then click the regedit result in the Programs list.

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3. Browse to HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

4. Select the folder and right-click the right pane in the Registry Editor.

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5. Type AppData for the value.

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6. Right-click the AppData value and select Modify.

7. Type %USERPROFILE%\Application Data for the Value data and click OK.

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8. Close the Registry Editor.

9. Update policy